How Our Business Works
JORDAN OSTLUND
Whether you are in a restaurant, a clothing store, or a a used car lot; the way you are treated as a customer has a large bearing on your positive or negative experience. As customers, we have been served extremely well at times....and very poorly in other instances. We understand and appreciate great customer service and take tremendous pride in providing the best customer service in our industry!
Many realtors spend the majority of their time prospecting for clients. They spend time cold calling, knocking on doors, or sitting in the office waiting for the phone to ring or someone to walk in and ask about a home they saw in the newspaper.
We are not big fans of harassing random people over the phone, and we are far too impatient to sit in the office and wait. Instead, we have modeled our business around concentrating 100% on customer service. Sounds great, right? But how can we afford to not be out tracking down our next clients? The way we are able to do this is through referrals.
Our family and friends, as well as past and present clients have been very good at providing us with a steady stream of referrals of their family and friends with real estate needs. These referrals allow us to cut out the prospecting and concentrate on representing our clients the best way we can before, during, and after the purchase or sale of their home.
We ask that if you know anyone looking to by or sell a home who would enjoy the level of service we provide, that you pass along our information. We take pride in representing friends and family members of our clients and treasure the trust placed in us to represent them well.
The strongest compliment you can give us is the referral of someone with real estate needs. We are never too busy for your referrals!
